Comments on: SkaDate, the online dating software, reached the version 7

By: Jaime

Jaime — Thu, 04 Mar 2010 02:23:09 +0000

Well I’m thinking of buying the script to make more modifications to it. I hope not to have any issues. But if i do…. You best believe i will insert the problems on my blog which is a pr6 and will get indexed very quick.

By: Irene I

Irene I — Fri, 25 Dec 2009 08:57:39 +0000

Dear Kyoto,

My name is Irene, and I represent SkaDate Company.

From what you have said, I believe you bought the software a pretty long time ago, since our current price policy is different (SkaDate Software cost is no longer $795).

If you really are a SkaDate customer – could you please let us know your website name, or a license holder’s name, so that we could pay special attention to all the issues that you have, and fix them for free in case these are really software bugs. For your information, SkaDate Company gives guarantee on free bug fixing (if any system bugs are found).

And I would like to say a couple of words to everyone reading this thread. Internet gives everyone a chance to speak out remaining anonymous. Unfortunately, pretty often companies engaged in Black PR practices take advantage of this trying to slander competitors. So, instead of reading and believing numerous negative feedback posts on the Internet that contain nothing but groundless accusations – take a look at real live websites powered by SkaDate Software: http://www.SkaDate.com/testimonials.php

We have hundreds of active customers. Some of them have two and more licenses, and build serious projects with SkaDate Software. And
if you really are a customer of SkaDate – we are always glad to assist with any site issues and problems.

Kind regards and Happy Holidays,
Irene

By: kyoto

kyoto — Fri, 11 Dec 2009 00:45:28 +0000

I bought this software to for $795 and it is real crap. All kinds of bugs and problems. Nobody stayed on my site either because things don’t work the way they should. What a huge waste of money! They will never give you a refund either! You can tell right from the beginning after you buy the software and the site is setup how low quality it is. Really a huge waste of money and nobody even pays attention to your site. Live and learn.

By: Irene I

Irene I — Thu, 29 Oct 2009 10:15:43 +0000

Dear Petra,

It is really a pity that we have not been able to reach consensus on design integration matter. The problem occurred because not all details of design integration were mentioned by you in the final quotation request. As a person quite familiar with specifications of running an online community business (you have 2 quite successful websites with SkaDate), you know that each coding modification has its own cost, since it involves human and time resources. This is why each additional customization request made after the design integration was completed is quoted extra. This was the basis of our misunderstanding that resulted in weeks of negotiation and, finally, your grievance.

We are really sorry that you gave no attention to our attempts to get to mutual understanding (the ticket on integration issue is still open, we are waiting for your response). We still value you as our long-term customer, and hope that you will change your opinion about SkaDate support.

Kind regards,
Irene

By: Petra

Petra — Fri, 02 Oct 2009 21:20:46 +0000

Dear All,
I’m a new customer from Germany and I bought 2 SkaDate licences. I have read all your comments – now I finally know, why I’m so dissatisfied with SkaDate Company (not with the software)!
The people in this company are as unprofessional in customer support as I’ve never seen in my life. We ordered custom design integration for one of our site, it took over 2 months of discussion and design still is not completely finished. I do not believe that these people are SkaDate certified specialists. It’s a crap what they produce! If you need help or assistance you first have to pay. You pay in advance and wait and wait… It seems that they are not willing to work more than necessary!

I have terminated cooperation with them today and will look for real specialists, who handle our orders in a reliable, thorough and quick way.

I assure you, SkaDate will get bad publicity in the European Market!

By: Milton

Milton — Fri, 02 Oct 2009 01:22:19 +0000

@Bernadette, I hate to disagree with you, but it is essential that I do. I am a bonifide customer of Skadate. Trust me I am NOT an employee, nor do I have any other ties with the company other than a vendor/consumer relationship. I must tell you that MY experience with Skadate has been TOTALLY opposite of the one you’ve describe. In fact based on my experience with them…your version seems fabricated. I have had FANTASTIC support prior to and AFTER I made my purchase with them. If I had to purchase another script tomorrow, I wouldn’t go any where else.

If you’re reading this blog and you’re searching for a reputable company to purchase a great script…I highly recommend that you try Skadate,

By: Tim

Tim — Wed, 09 Sep 2009 09:20:35 +0000

Hi Bernadette
What was the problem? Can you be more specific? I cannot believe that our supporters rejected to help you, because you could contact support department manager and talk to her. We optimized our support service and now it’s more helpful.
If you really have any problem you may contact our support department via ticket system or use free public support forum.

P.S. I’d like to inform you that SkaDate software costs $350 including source code and all templates. Also you may get discounts when you buy additional SkaDate licenses.

Regards, Tim.

By: Bernadette

Bernadette — Tue, 01 Sep 2009 15:41:40 +0000

Ska does not offer friendly support even when you bought the software for $795 and then paid for additional monthly support and they won’t even help you with a question you are having the same problem with over and over again. I quote from an email I received from them when asking for help that they “have no time” in regards to that matter. This software is holding me back from launching my site.

By: Tim

Tim — Mon, 30 Mar 2009 03:11:04 +0000

Hi all.
Thank you for your attention.
My name is Tim, I represent SkaDate dating and community software. All these negative comments are posted by a competitor. I’m really sorry that SkaDate dating software is better than his software, but we spent a lot of time to develop and polish it. We work 24/7 to support our customers and help them to resolve any issues.
It’s a pity that the person who writes this kind of negative comments waste his time while our professionally trained technical team develops new builds for SkaDate dating software with necessary features for online dating and social networking business. For example we released a build with Classifieds, SMS billing, Sitemap generator and other features. You can read more about it here: http://www.skalfa.com/press/skadate-71081-build-released-sms-billing-xml-sitemap-discounts.html
Our company is legally registered in South Bend, Indiana, USA. Yes we have our support department in Central Asia, Kyrgyzstan. It’s a common thing to do outsourcing in other countries and it’s cheap to hire people in Kyrgyzstan. But it does not mean that we scam people. We develop dating software and community script, sell it and support our customers. We have hundreds satisfied customers who are happy to use our software and work with us. SkaDate excellent 24/7 customer service is time-proved and we always improve it basing on customers feedback. The negative comments which you can find on the net concerning the thing that SkaDate scam is nothing than a bad black PR of our competitors who waste their time.
We are always glad to help our customers to resolve any issues. We offer 24/7 customer support and it is time-proved.
Best regards, Tim.

By: Huytebe

Huytebe — Thu, 26 Mar 2009 15:21:53 +0000

SkaDate is kyrgyz scam! Stay away from them! THEY HIDE BEHIND THE KIRGIZ LAW!
“Our company is registered in South Bend, Indiana, USA. Yes we have our support department in Central Asia, Kyrgyzstan and I write from there.”
So what does that mean? Any idiot can register a company in the US. No offense, but you’re making it sound like the company is a US company but you have a small support department that happens to be in Krygyzstan. Funny because when you read your legal documents, why aren’t they US based?
Maybe because you are kyrgiz scammers? And hide behind Kyrgiz scam law? I WILL NEVER BUY FROM SKADATE IN MY LIFE.